Customer service

Customer service
At Concerto Audio Shop, customer satisfaction is of paramount importance and that is why we want to make it as easy as possible for our customers to contact our customer service. You can send us your questions, comments or suggestions in various ways.

First of all, you can send us an email to Our customer service representatives will answer your email as soon as possible.

We also offer the option to chat live with our customer service representatives. On our website you will find a chat window with which you can chat with us directly. You can go here for all your questions and comments.
The Chat service is only visible when an employee is active and available.

Finally, you can also reach us by telephone on the number. Our customer service representatives are happy to assist you with all your questions.

We strive to answer your questions as quickly and as accurately as possible, so that you can be satisfied with our service. So don't hesitate to contact us if you have any questions about anything.

We can be reached by telephone on 020- 622 2856 or email to

Monday - Friday: 11am to 5:30pm
Saturday: 11am to 4pm

Address for appointments and collection: Lightship Amsterdam - Mariadistelkade 6-A, 1031 JW Amsterdam